Nervous Nellies Jams & Jellies

Nervous Nellie's Customer Service Policies

All Nervous Nellie products are 100% guaranteed. Please call 1-800-777-6845 to arrange for credit or replacement, and ask for Anne.

Shipping

Most orders are shipped within 24 hours of receiving them, sometimes within minutes!  All are shipped UPS Ground unless other arrangements are made. Jam in glass jars is both heavy and fragile, the most expensive package to ship.  Shipping costs for orders to a single address with a subtotal of more than $160 will be calculated on a case-by-case basis.  Buying for more than one person? Corporate gifts going to more than one client or employee? Our site allows for you to do all on-line purchases at the same time. And you can import your contact list too, to make it even easier! Click on My Account for more info.

Privacy Policies

By using this site, you agree with the terms of this Privacy Policy. Whenever you submit information via this Site, you consent to the collection, use and disclosure of that information in accordance with this Privacy Policy, the Terms of Service and any specific provisions of this Site that may be presented at the time information is collected. 



Use and Disclosure of Information



Except as otherwise stated, Nervous Nellies may use information you provide to improve the content of our Site, to customize the display of the Site to your preferences, to communicate information to you (if you have requested it), for our marketing and research purposes, and for the purposes specified in this Privacy Policy. If you provide personally identifiable information to this Site, we may combine such information with other actively collected information unless specified otherwise at the point of collection on this Site. We may combine personally identifiable information with passively collected information. We may disclose your personally identifiable information to third parties located in the United States and/or any other country. 



Security

We will take reasonable steps to protect your personally identifiable information as you transmit your information from your computer to our Site and to protect such information from loss, misuse and unauthorized access, disclosure, alteration or destruction in accordance with this Privacy Policy and the Terms of Use. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, email sent to or from this Site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Moreover, where you use passwords, usernames, ID numbers or other special access features on this Site, it is your responsibility to safeguard them.



Other Terms

Your use of this Site is subject to the Terms of Use. If you choose to use this Site, your visit and any dispute over privacy and data collection is subject to this Privacy Policy and our Terms of Use including limitations on damages and application of the law of the State of Maine. 



Changes to This Privacy Policy



If this Privacy Policy changes, the revised policy will be posted on this Site. Please check back periodically, and especially before you provide any personally identifiable information. This Privacy Policy was last updated: [09/10].