Our goal is for no package to be late for Christmas (or whatever occasion). But a ridiculous number of packages are moving through a understaffed, storm-ridden, stressed system. Some packages will be late - plan on it.
Please be sure addresses are complete, with apt numbers, complete names, etc. That substitute postman does not know who "Grandpa" is when he can't find the right house.
Your first decision: do you want a gift box ($6 extra) or no-frills, with no extra cost?
- We have 4 sizes of gift boxes and can fit many, but not all of our products in them. Check gifts for some assortments ready-to-go from $23.90 to $110.
- If you want to make a custom gift box, you must email (our favorite!) or call us 800-777-6845.
- Every gift box is carefully packaged in fresh poplar shavings we source from a little family biz in VT, a gingham ribbon is tied on, and a handwritten card tucked under the ribbon. It takes time, and care.
One more thing... if you are ordering more than $198 to one address, then you must call us. Could be three cases in a whopping heavy box or 2 tide clocks in a little, light one. We will calculate the shipping on a case-by-case basis.
We look forward to this time of the year, where we feel we can really excel at putting together the right gift for you and your loved ones, anticipating the joy of each opened box.
Thank you for letting us shine and be a part of your holiday celebrations.
~ The Nervous Nellie Elves